Context-aware dunning across Email, WhatsApp & SMS — the agent escalates ageing accounts automatically, captures payment promises, and enforces credit policy without manual chasing.
Active follow-ups
6
across all channels
Escalations
2
credit-hold risk
Promised
₹1.24 Cr
expected this week
Follow-up effort saved
90%
420 hrs / month
All replies AI-drafted
SOM Distilleries & BreweriesHigh risk
West·Email
Outstanding
₹2,16,00,000
Step 4 of 4Final noticeAt riskEscalated
Drafted by follow-up agent
Final reminder: 3 invoices totalling ₹2.16 Cr are 40–102 days overdue. Per agreed terms, supplies will be placed on credit hold from 04 Jun unless cleared.
Escalation · Auto-escalated to the relationship manager. Account is flagged for credit hold unless cleared — approve to dispatch the final notice.
Scheduled 31 May 2026Last touch 28 May 2026
Mount Everest BreweriesHigh risk
West·Email
Outstanding
₹1,89,00,000
Step 4 of 4Final noticeAt riskEscalated
Drafted by follow-up agent
Account flagged for escalation to RM. ₹1.89 Cr overdue across 2 invoices, oldest 85 days. Proposing a structured payment plan call this week.
Escalation · Auto-escalated to the relationship manager. Account is flagged for credit hold unless cleared — approve to dispatch the final notice.
Scheduled 31 May 2026Last touch 27 May 2026
United Spirits DistributionMedium risk
South·WhatsApp
Outstanding
₹1,24,00,000
Step 3 of 4FirmNeutralPromised
Drafted by follow-up agent
Dealer confirmed payment of ₹72.0 L by 02 Jun against AGI/26/05130. Agent scheduled an auto follow-up to verify receipt on the promised date.
Scheduled 02 Jun 2026Last touch 29 May 2026
Hindustan BeveragesMedium risk
East·Email
Outstanding
₹91,00,000
Step 2 of 4FirmNeutralSent
Drafted by follow-up agent
Second reminder sent for ₹91.0 L across 2 invoices. Payment advice partially received — awaiting confirmation on AGI/26/05277.
Scheduled 01 Jun 2026Last touch 29 May 2026
B9 Beverages (Bira 91)Medium risk
North·Email
Outstanding
₹68,00,000
Step 2 of 4FriendlyPositiveResponded
Drafted by follow-up agent
Dealer replied requesting a copy of invoice AGI/26/05299 and GRN. Agent auto-attached documents and re-confirmed due amount of ₹68.0 L.
Scheduled 01 Jun 2026Last touch 30 May 2026
Globus Spirits LtdMedium risk
North·Email
Outstanding
₹15,00,000
Step 1 of 4FriendlyNeutralScheduled
Drafted by follow-up agent
Gentle first reminder queued for invoice AGI/26/05466 (₹55.0 L), 13 days overdue. Will send 09:00 IST.
Scheduled 01 Jun 2026Last touch —
Cipla HealthcareLow risk
West·Email
Outstanding
₹23,00,000
Step 2 of 4FriendlyPositiveResolved
Drafted by follow-up agent
Part-payment of ₹45.0 L received and applied. Remaining ₹23.0 L within terms — sequence paused automatically.